Users can add people to their priority access list by going to Settings > Privacy in Teams. If the recipient blocked the caller, the call won't be delivered and the caller sees the recipient's presence as Offline. Users receive calls in all presence states except for Do not disturb, in which incoming calls go to voicemail. If a user state is set to Do not disturb, the user still receives chat messages, but banner notifications aren't displayed. If a user is offline when someone sends them a message, the chat message appears in Teams the next time the user is online. Users receive all chat messages sent to them in Teams regardless of their presence state. On a mobile device, your presence status changes to Away whenever the Teams app is in the background. Your current presence state changes to Away when you lock your computer or when your computer enters idle or sleep mode. Focus mode displays as Do not disturb in other products. When you're in focus mode based on your calendar, Focusing is the state people see in Teams. Automatic status settings and user experienceĪpp-configured presence states are based on user activity (Available, Away), Outlook calendar states (In a meeting), or Teams app states (In a call, Presenting). The order of statuses, from most available to least available, is:įor users that have their mailbox hosted on-prem, presence delays of one hour (maximum) are expected. Out of Office is used when an automatic reply is set or your calendar has an event that's set to show as "Out of Office." When users aren't logged in on any of their devices for a few minutes, they appear offline. Focus happens when the users schedule focus time in MyAnalytics/Insights in their calendars. Note: Out of office is automatically set for the periods of time where the user sets "automatic replies." If the user is using Teams during these periods of time, the user's presence is shown alongside the Out of Office indicator.įocusing. Presence states in Teams User-configuredĪvailable, Out of Office. Once you restart presence data will now be displayed.Teams respects your privacy configuration so if you have enabled the privacy mode, your presence isn't visible to people outside the organization. You will need to restart Outlook and any other Office applications you have open. Close the Settings screen by clicking the X in the top right. The settings on this page are saved automatically. Add a checkmark next to Register Teams as the chat app for Office (requires restarting Office applications). In the top-right click your profile picture (or initials) and click Settings from the menu.įrom the Settings screen click the General tab. To remedy the issue, launch Microsoft Teams. Configure Microsoft Teams to share presence with Outlook Note: Presence data will also be missing if your Microsoft Teams client is not running. Below is an example of what that will look like. If you have recently switched to Teams-Only mode and there is no presence circle at all, then you may need to reconfigure your Teams client to share presence data. This presence data can show up in other Office applications as well, such as Microsoft Word when co-authoring a document in real-time. This could also be yellow to show away, red to show busy and, other presences such as do-not-disturb, out of office, or, unknown. In the example above, I have a green checkmark which identifies my presence as available. That presence date will look like the screenshot below. When viewing or composing an email in Outlook you can also see the presence of anyone internal in your organization and any external users you have federated presence data with. Skype and Teams share their presence data with Outlook. If you have recently made the switch from Skype to Teams Only mode in Office 365, you may have lost your presence data in Outlook.
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